Video Demos

July (Internal)

<table style="width: 100%;"><tbody><tr><td style="width: 50.0000%;"><strong>Item</strong></td><td style="width: 50.0000%;"><strong>Status</strong></td></tr><tr><td style="width: 50.0000%;">Dark Mode Collection (Classic)</td><td style="width: 50.0000%;">Final Run - While Stocks Last</td></tr><tr><td style="width: 50.0000%;">Marigold &amp; Sky Blue</td><td style="width: 50.0000%;">Final Run - While Stocks Last</td></tr><tr><td style="width: 50.0000%;">In Transit (Dark Burgundy, Bright Red, Electric Green)</td><td style="width: 50.0000%;">Final Run - While Stocks Last<br></td></tr><tr><td style="width: 50.0000%;">Daybreak Tote</td><td style="width: 50.0000%;">Discontinued<br></td></tr><tr><td style="width: 50.0000%;">Carry All Pocket</td><td style="width: 50.0000%;">Discontinued<br></td></tr><tr><td style="width: 50.0000%;">Carry All Sling</td><td style="width: 50.0000%;">V2 Coming Soon</td></tr><tr><td style="width: 50.0000%;">Carry All Daypack</td><td style="width: 50.0000%;">Discontinued</td></tr><tr><td style="width: 50.0000%;"><br></td><td style="width: 50.0000%;"><br></td></tr><tr><td style="width: 50.0000%;"><br></td><td style="width: 50.0000%;"><br></td></tr></tbody><tfoot><tr><td><br></td><td><br></td></tr></tfoot></table>

ItemStatusDark Mode Collection (Classic)Final Run - While Stocks LastMarigold & Sky BlueFinal Run - While Stocks LastIn Transit (Dark Burgundy, Bright Red, Electric Green)Final Run - While Stocks LastDaybreak ToteDiscontinuedCarry All PocketDiscontin

Discontinued Items

Common Queries

Who is July?

Where to find July?

July Brand Handbook

Welcome to July!

What is the July Customer Experience?

A brief introduction to the tools.

Helpful Resources

Introduction to CX

Tickets 101

Tagging

Macros

Live Chat & Social Media DM's

Collaboration / Corporate Tickets

Gorgias Tickets

Stock Availability (Current & Incoming)

Order Status

Editing Orders

SKU's

JIFI Quirks

JIFI (July Inventory and Fulfilment Interface)

Shipping Information (AU)

Shipping Information (US)

Shipping Information (NZ)

Where's the rest of my order?

Missing Deliveries.

Delivery Support

Carry On (Classic/Essentials)

Carry On Pro

Carry On Light

Carry On Light Expandable

Checked / Checked Plus

Carry Me

Carry All Range

Daybreak Weekender

Daybreak Backpack

Packing Cells

Power Bank

Classic Range - Nesting

Everyday Totes - Small & Large

Carry All Backpack

Carry All Tote

Carry All Weekender & Weekender Plus

Volume + Backpack

Volume + Weekender

Luggage Covers

Product Information

Returns Process (AU)

Returns Process (US/NZ)

Returns via JIFI (AU Only)

Returns Process

Personalisation Process & Policy

Monogram Damage

Returning for Monogramming

Pets Personalisation

Personalisation

Warranty Policies

Warranty Process

Cosmetic Wear

Warranty Solution Matrix

Warranties

Sales, Promotions and Discounts.

Airline Staff Discounts

What is the difference between each Carry On?

Why is this colour not available for personalisation?

Shipping Outside AUS, NZ, USA, or UK.

Is Personalisation Available In-Store?

Do you have any stockists?

How tall is the case from the ground to top of the handle extended?

About UK Launch

UK Operations

UK Warehouse - Airbox Logistics

UK Launch

Zips won't stay locked.

Broken Wheels

Multi-Stop Handle Replacement

Repairs

Discontinued ItemsUpdated 2 years ago