Welcome to July!

All the basic topics you'll need to know about who we are as a company

Introduction to CX

An introduction to the July Customer Experience and the tools we use.

Gorgias Tickets

Tips, processes and examples from our ticketing platform Gorgias.

JIFI (July Inventory and Fulfilment Interface)

July's Inventory and Fulfilment Interface, JIFI is an essential platform for CX, Operations and Retail. This category discusses key features, data and actions for July team members to provide the ultimate CX.

Delivery Support

When, Where, Why and How? All information based around July Fulfilment.

Product Information

Product details including specifications, common queries and care instructions.

Returns Process

Steps and Systems to simplify our Returns process

Personalisation

Everything you need to know about our personalisation process.

Warranties

Key information around our product and lifetime warranty at July.

Common Queries

Everything and Anything!

UK Launch

Repairs

Your one-stop resource for all things repairs related!