Introduction to CX
An introduction to the July Customer Experience and the tools we use.
What is the July Customer Experience?
At July, we strive to create memorable customer experiences by provide the highest level of customer service. This is demonstrated through the all facets of the brand from our innovative products, all the way through to how we look after our customer
A brief introduction to the tools.
July's customer service is provided by utilizing a range of different software, processes and communications though all with the same goal. Gorgias is our customer service platform for all online and social enquiries. Shopify is our Ecommerce platfor
Helpful Resources
Assisting our customers will require finding information in a multitude of different places. While this is often found using the tools, sometimes our customers just need a bit of help finding the information that is already available online. July Web